"We know that when couples use words like always, never, and only to describe each other’s behavior or to express a complaint, it will not help to resolve their conflict. These words exaggerate and overgeneralize in a way that provokes a spouse to defensiveness. Instead of considering and talking about their spouse’s concern, an accused spouse will be tempted to prove that they are not always guilty of this or that behavior".....
https://www.ccef.org/speaking-truth-in-marital-conflict/
