Successful Conflict?

"The problem with expressing needs in a negative way is it comes off like criticism. Despite what some people say, there is no such thing as constructive criticism. Criticism triggers a person to become defensive and protect themselves from an attack, which blocks the resolution of a conflict".....

https://www.gottman.com/blog/transforming-criticism-into-wishes-a-recipe-for-successful-conflict/?utm_source=Marriage+Minute&utm_campaign=49ac65805e-MM_09122017&utm_medium=email&utm_term=0_56abe07ac5-49ac65805e-135378537